Privacy Policy

Privacy Policy

Darjeeling Sips, a unit of Amigos Okabe Himali Darjeeling Tea Export Company (“we”, “us”, or “our”), operates the website www.darjeelingsips.com (the “Service”).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Service, and the choices you have regarding that data.

By accessing or using the Service, you agree to the collection and use of information in accordance with this policy. Any terms not defined here shall have the same meaning as in our Terms and Conditions, available on www.darjeelingsips.com.

Information Collection and Use

We collect certain types of information to provide, operate, and improve our Service.

Types of Data Collected

Personal Data

While using our Service, we may request personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

  • Email address

  • First name and last name

  • Phone number

  • Address, city, state/province, and postal code

  • Cookies and usage data

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our Service and store certain information.

Cookies are small data files stored on your device. They help improve website functionality and user experience. Tracking technologies such as beacons, tags, and scripts may also be used for analytics and performance monitoring.

You may configure your browser to refuse cookies or notify you when cookies are being sent. However, some parts of the Service may not function properly if cookies are disabled.

Types of Cookies We Use

  • Session Cookies – to operate the Service

  • Preference Cookies – to remember your settings and preferences

  • Security Cookies – for security and fraud prevention

Use of Data

We use collected data for the following purposes:

  • To provide and maintain the Service

  • To notify you of changes to our Service

  • To enable interactive features when you choose to use them

  • To provide customer support

  • To analyze usage and improve website performance

  • To monitor Service usage

  • To detect, prevent, and resolve technical issues

Transfer of Data

Your information, including Personal Data, may be transferred to and stored on servers located outside your state or country, including India, where data protection laws may differ.

If you are located outside India and choose to provide information to us, you consent to the transfer and processing of your data in India.

We take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.

Disclosure of Data

Legal Requirements

We may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to:

  • Comply with legal obligations

  • Protect the rights or property of Darjeeling Sips

  • Prevent or investigate potential wrongdoing

  • Protect the safety of users or the public

  • Protect against legal liability

Security of Data

We value your trust in providing your personal information. While we use commercially acceptable methods to protect your data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

Service Providers

We may engage third-party companies and individuals to support our Service, perform related services, or assist in analyzing how the Service is used.

These service providers have access to Personal Data only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party analytics services to monitor and analyze website usage.

Google Analytics

Google Analytics is a web analytics service provided by Google. It collects data to track and report website traffic. Google may use this data in accordance with its own privacy policies.

You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.

For more information, please review Google’s Privacy Policy.

Links to Other Websites

Our Service may contain links to third-party websites not operated by us. We strongly advise you to review the Privacy Policy of any external site you visit.

We have no control over, and assume no responsibility for, the content or privacy practices of third-party websites or services.

Children’s Privacy

Our Service is not intended for anyone under the age of 18.

We do not knowingly collect personal information from children. If you believe a child has provided us with Personal Data, please contact us. We will take steps to remove such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and, where appropriate, communicated via email or website notice.

You are encouraged to review this page periodically. Changes are effective once posted.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: darjeelingsips@gmail.com